Willesden Green estate agent and letting agent

Photo of Willesden Green branch

Ellis and Co Willesden Green

Ellis & Co Willesden Green Office have always prided ourselves on providing a very professional service that is both courteous and efficient and delivered by highly motivated and experienced staff with a vast knowledge of the local area. This has ensured that Ellis & Co have become one of London's most successful and well-established estate agents covering Sales, Lettings and Property Management. It is reassuring to know that we have retained our identity and still believe in the traditional values of achieving results through excellent customer service and experience.

We are members of the NAEA (National Association Of Estate Agents), Property Ombudsman & ARLA.

Fantastic people and fantastic service. My girlfriend and I used Ellis and Co to rent a flat in Willesden Green. They also managed it. It is a small outfit run by a husband and wife team who get involved in everything. They are also very straight talking so when you rent from them you know what the deal is. I.e. you get an inventory and check in report on the state of the flat when you move in, saves a lot of time and hassle. If we had a problem we knew who to contact and it was the same person we spoke to all the time so we didn't have to constantly explain the same problem a hundred times over. Unfortunately not with them anymore as the landlord wanted his flat back. Found a place with a large chain of estate agents up the road who are quite honestly appalling i.e. it has been a month after we moved in and we still don't have a signed copy of the contract, they didnt organise for an inventory to be done etc. Ellis and Co. in Willesden Green have shown us what good agents / management agents do and we miss them. They explain things clearly and react quickly to queries. It was a pleasure to rent through them.

I have used Ellis & Co for Sales, lettings and management for my properties for the last 10 years, they are professional, courteous and a pleasure to deal with. I would highly recommend them.

During our first time buy it relieved a lot of the stress to have an agent who was very pro active and efficient. All issues and enquiries were dealt with quickly and they were easily reachable throughout. Would definitely recommend.

Ross White at Ellis & Co in Willesden provided an outstanding service at a competitive price, selling our property at over 98% of the asking price. We have tried before to sell our flat using other estate agents who lost interest when the property did not sell easily in the first month. Despite a couple of offers made in the first few weeks falling through, Ross maintained his interest and commitment to selling our property, arranging open house viewings on Saturdays. Ross kept us informed with regular e-mails and phone calls, and was always easy to contact and talk to. Coming to exchange of contracts, Ross continued to work on our behalf, speaking to solicitors and estate agents up and down the chain. We always felt Ross was fighting our corner and have recommended him to all our neighbours.

Have just sold my flat with Ross at Ellis & Co. and cant recommend him enough. Highly professional and hardworking which meant a smooth sale & a good price. Very pleased.

As first time buyers we went into the process of purchasing our first home with great trepidation. Talks with friends quickly turned to house-buying-horror-story competitions and the property newspapers pounded us with stressful reports. Luckily, the property we fell in love with was being marketed by Ellis & Co, and the sale managed by Ross White. From the very first call to Ross I felt like we were dealing with a professional, experienced and sincere individual. He was pleasant and extremely efficient helping us to navigate the journey to the point of completion this week. The whole sale was speedy but not too fast to feel rushed and we felt often that things were so smooth something must be amiss. I would highly recommend Ross and his agency to all my friends and family. More importantly, as and when the time comes to move on we will certainly be contacting Ellis & Co to assist us selling the property on.

I sold a property in brondesbury park, the customer service from Ross was fantastic, the best service I have received and I would definitely recommended Ross to my family and friends if they decide to sell in the area with no hesitation.

Ross and the sales managers at Ellis and Co were excellent in updating us after each viewing when our property was up for sale. When they found a buyer they kept us informed throughout the sale in a swift and cooperative manner. They contacted the buyer and their solicitor to push things along regularly and we're always professional and courteous the whole time. Our house had been up for sale with 2 other estate agents in the Willesden Green area before and we went to Ellis & Co and they found us a buyer within weeks and kept us updated throughout the conveyancing process. I would strongly recommended Ross and Ellis and Co to sell your property.

Have been renting through Ellis and Co for 7 years. Always found them very helpful and quick to respond. I would certainly recommend.

I have used Ellis and Co in Willesden Green for the past 6 years and I would highly recommend their services. They provide fantastic service for the tennants and landlords in Willesden Green area. I have used them in 2 different properties and on both occasions they were very professional.They have made the whole process very easy,starting with finding the right property,getting paperwork done and providing excellent maintenance service throughout the tenancy.

Ross and his team went Above and Beyond when ever called upon. Due to on going troubles selling my property (not Ellis and Co’s fault) Ross helped me through every time. I had some issues and due to being away from the property at the time, Ross or his team would go to the property and help solve them. In Ross’ words this help was “All part of the services”. I strongly disagree and think its beyond that, this was not part of a sale, and completely unexpected. Ross and his team had fantastic communication with me and I was informed via email or a personal call at every step of the way. I could not fault the team in any way and would recommend them to anyone.

From the very first phone call with Ross White, I felt like I was in very capable hands. He secured me a buyer at the price I wanted, and saw me through the whole process right to the very end. He had to deal with my tricky tenants who made it difficult for him to show the flat and took it all in his stride. He was always there on the phone to answer any questions and to put my mind at ease. I would very highly recommend his services to anyone looking to buy or sell in the area. Thank you Ross so much!!!

I have been doing inventories for Ellis and Co for the last 7 years. During this time, everyone at Ellis and Co has always acted with willingness, courtesy and professionalism. It’s a great pleasure dealing with Peter, Margaret and Ross, friendly, efficient and straightforward at all times. I would not hesitate to recommend Ellis and Co for the Sale, Letting or Management of your property as I am more than confident you can only benefit from their services.

When looking for a flat, I had stopped by several letting agents and I had also received phone calls and e-mails. Luckily, I dropped by Ellis and Co after seeing an apartment listed in their window. Throughout the process, Ross White was informative, humorous and accommodating. He was especially helpful in explaining all the parts of the contract and the banking requirements, which were very different from other places where I have lived. Ross had tremendous persistence and patience when I was dealing with complicated banking procedures until the transactions went through. I highly recommend using Ross for your next property search.

The level of service and care I have received from Ellis and Co, and Peter Stinson their Principle, has been nothing short of exemplary. I have been very happy with everything from the initial visits to the suggested properties, to the assistance needed during my time with them, all the way through to the final dealings at the end of my tenancy. Their response time for problems was excellent, in many cases the issue was resolved the same day, any issues which needed landlord input were met quickly and efficiently, and all in all I am sad to leave their remit. If we move back into the area we will definitely and exclusively use their services again. Truly the best estate agents I have ever come across and if I would have no hesitation in recommending them to friends and family. The level of professionalism I have encountered was exceedingly high it is true, however it was always backed up with a friendly and reassuring demeanour from everyone I had dealings with, be it by email, on the phone or in person. I honestly cannot praise them enough and wish them all success in the future.

Recent reviews

Average rating 5 out of 5

Rachel Doremus

5 out of 5

03-08-2016

A thorough, informative and helpful service provided by this agency. Peter is organised and experienced, handling all aspects of the letting process with ease. I would highly recommend their services. I have used their sales department in the past and have found Ross to be equally professional and tenacious. Thanks Ellis & Co. Read more

Alex M

5 out of 5

22-12-2015

Meeting various agents in the local area when deciding to sell our property was an interesting experience. Many came in with a sense of arrogance attempting to seduce us with bold statements. Our initial meeting with Ross White from Ellis &Co was the first time that an agent spoke to us in a genuine and authentic way, whilst providing a realistic valuation. This grounded and honest approach was important to us and although other agents had valued our property higher, we felt very safe in Ross' capable hands and there was no question as to who would be getting the instruction. Ross found our first buyer extremely quickly, and when they chose not to progress with the purchase, Ross had found another buyer even quicker! Throughout the whole process Ross has been friendly, professional and reliable. Selling a property can be stressful at times and it's very reassuring to know that when you call, Ross picks up. When you email, he responds. If you're reading this review prior to having valuations carried out, trying to decide which agents to call, please ensure that you call Ellis & Co and speak to Ross. You need to think carefully about who you would like to be dealing with day in/day out, and not just accept the agent that promises you the world and will most likely fail to deliver. I can't recommend Ross highly enough and i wish him all the best for the future! Read more

sarah rourke

5 out of 5

21-03-2016

I want to thank Ross White for being so helpful right the way through the sales process, he was great at communicating and provided excellent support when things became stressful. Not all estate agents are equal and some work harder than others to not only sell the property but to make it as easy as possible for everyone concerned. Ross is one of these people and I would recommend him highly. Read more

Sue Warwick

5 out of 5

03-10-2015

Ross and Peter have been truly exceptional in their handling of the management and sale of a rented property. Throughout the transaction they have gone well beyond the call of duty and have shown good humour patience and proactive assistance. As a solicitor I deal with a lot of agents but never have I encountered such a high level of service and responsiveness. I cannot recommend them highly enough. Read more

Gabrielle Menezes

5 out of 5

22-12-2015

Ross White was really helpful and understanding throughout the buying process. I would recommend him to all and any first time buyers. He patiently explained the process throughout and was available to answer any queries. Really feel grateful to him! Read more

Call on 020 8451 7272 between 9:30 – 14:00

Branch details

Call 020 8451 7272 (currently closed)

Enquire now

29 Walm Lane
London
NW2 5SH

Opening hours

  • 8:30 – 18:00 Monday.
  • 8:30 – 18:00 Tuesday.
  • 8:30 – 18:00 Wednesday.
  • 8:30 – 18:00 Thursday.
  • 8:30 – 18:00 Friday.
  • 9:30 – 14:00 Saturday.

Our fees

Fees to landlords and tenants

We use cookies to provide you with a better service. Carry on browsing if you're happy with this, or find out how to manage cookies. Close